Terms & Conditions

rochelle adonis cakes + confections accepts Visa and Mastercard. Payment must be made online using your credit card to process your order. Orders will only be dispatched once payment has been cleared.

Credit or debit card payments for orders made on our website are processed through the secure payment gateway Paypal. We do not see or hold credit or debit card details submitted through the payment gateway. However, we collect some personal data for the purpose of providing a specific product requested by the customer. Please refer to our Privacy Policy for full details.

 

Guaranty of satisfaction 

Only the freshest and finest ingredients are used in the preparation of our cakes and confections. However, if you are not genuinely satisfied with the quality of the product, return it to the place of pick up within 2 days for a full refund or replacement.

 

Changes and cancellation

In order to avoid delivery delays, please make sure that your order, as well as your delivery information, is correct before you make your payment. Orders containing “pickup only” products will not be delivered and have to be collected from our Northbridge studio in Perth.

Under extenuating circumstances, customers may be able to cancel or change their order (additional charges may apply) if they contact us before the order has been dispatched.

 

Studio pick ups and order deadlines

Please ensure you present our staff with a printed copy of your receipt in order to collect your purchases.  Goods will not be released without this printed receipt.

Your order will be available for collection from rochelle adonis cakes + confections p/l at 2 St Albans Avenue Highgate, WA  the day after you order it online. Orders must be received before  2.00pm the day prior to delivery for this collection (see below table for exceptions). Orders received after 2.00pm for next day pick ups cannot be submitted for next day delivery. These orders will be available 2 days after orders are received.

Orders can be collected after 10am and during studio opening hours between 10am and 4pm, Wednesday to Sunday.

 

Exceptions

Orders received before 2pm will be available for collection the next day, after 10am. The two exceptions to this are:

 

Public Holidays

rochelle adonis cakes + confections p/l is closed on all Western Australian public holidays. We close every Easter for 4 days and every Christmas / New Year for approximately 2 weeks.  Please call the studio on +618 9227 0007 for more information.

 

Store closure Christmas 2013 / 2014

Our business will be closed from December 24th, 2013 until January 3rd, 2014.  Orders may be placed online during this period, however will not be actioned until January 3rd 2014.  Should you require any further information please call the studio on +618 9227 0007.

 

On-line Ordering

rochelle adonis cakes + confections p/l  agrees to execute all orders in accordance with their terms but reserves the right to reject any order in its absolute discretion. You acknowledge and agree that  rochelle adonis cakes + confections p/l is entitled to assume that any order which is placed with rochelle adonis cake + confections p/l via on-line ordering and is accepted by rochelle adonis cakes+ confections p/l is a valid order. You acknowledge that:

 

rochelle adonis cakes + confections p/l reserves the right to terminate your order if it learns that you have provided false or misleading information, interfered with other users or the administration of rochelle adonis cakes + confections p/l services, or violated these terms & conditions.